Thursday, August 13, 2009

Repairs at Camping World

Repairs at Camping World in Little Rock Arkansas
Our journey begins in Little Rock Arkansas at the local Camping World Supply Store. We had pulled in for a few supplies like the boy scouts we have to be prepared. Let me introduce our little merry band I like to think of myself as the skipper but for the most part I am Gilligan but most call me Larry and to my immediate right my ever beautiful and sexy Ginger and Mary Ann Becky and our ever loving protector and guide Boo Boo the miniature dachshund and Jack Russell Mix. More on Boo later back to Camping World we had decided well Miss Becky had decided and I thought it was a wonderful idea that we needed a king sized bed in our boudoir. Guys have you ever taken a moment to reflect on why it is when we were in college a twin bed and a date with the high school cheerleader was all you needed and then comes marriage and suddenly a king sized extra wide just does not seem to do the trick. If you have not realized it yet I spend a lot of time lost in my thoughts twisted as they may seem but it does seem to keep me out of trouble. We arrived at Camping World Sunday Afternoon and we enjoyed looking at the various camping items and RV’s I became a little confused when they could not confirm our appointment or whether the part we had ordered two weeks previously had arrived. The next day the service department did not open until 8:20 even though our appointment was set for 8:00. Our rig finally went in at 9:00 and the first item was of course Becky’s king size bed. We were told that they would install it for $200.00 and that sounded reasonable as our foundation was for a queen sized mattress but little did we know they took it out of the box laid it on our existing frame plugged it in and watched it inflate. No foundation no wiring simply plugged it in. Guys let me tell you the folks at this Camping World have to be the rudest and most unhelpful I have ever seen. We are hoping that this is not common of all their locations but that is yet to be seen. We had purchased a Windham Traveler Satellite system and the service folks were initially unable to find it. We were told it had not come in and they did not know when it would arrive. As our new mattress was inflating suddenly our satellite system appeared. They had misplaced it in the warehouse. The service tech told us that the original install price was not correct that he would need 3 additional hours to install it and the install would be double. The system install ended up costing us $675.00 we were unable to get our air conditioner installed here which was the next item on our list. Our rig was prewired and framed for a second air unit so no problem right? The service tech here who I can only describe as a cross between Gomer Pyle and Larry the Cable Guy acted as if he had never seen an air conditioner. I reminded him we were pre wired and framed in our Bristol Bay but that did not seem to faze him. After his elaborate description of his drilling holes all over our roof to discover the mounting location and then having to fix all of the unnecessary holes, hours of additional labor which was required and the cost involved we decided not to have them do the install. On the bright side guys the sleep number bed and the Windham satellite system work great and we would recommend them to anyone. We ended up doubling back to Razorback Camper Sales in Hot Springs where we bought our Bristol Bay and had them install the air unit. After getting Junior the service tech off of the ground from laughing at the Camper Sales service tech it took only three hours and it was great to see Vince, Doug, Kyle and all of the guys. The Johnson’s have a great Rv dealership and we recommend them highly. When you Rv full time in a 35 foot rig you really need two air units as we discovered one just does not quite cut it. Now remember though you need 50 amps to run both 30 amps does not pose a problem as during the day we close our bedroom and run the big central unit and at night run the bedroom unit it works out quite nicely. While in Hot springs we stayed with the friendly folks at Lake Hamilton Rv Park and really enjoyed our stay. They have full hook ups and are right on the water. Give them a shout when in Hot Springs and you will not be sorry. Well enough for now see you next time on the Nomadic Durr Trail.

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